Returns & Exchanges
You may return or exchange unworn, unwashed items in their new, original condition within 15 days of delivery for a full refund. If your item does not fit properly or arrives damaged, Our Lost Founding would be delighted to exchange your items(s).
You’ll cover the cost to ship it back to us, and we’ll cover the cost to ship your replacement item(s), with the exception of sale items.
Please email us at firstname.lastname@example.org for return or exchange instructions.
We reserve the right to determine if your item has been washed or worn and to deny your return or exchange and ship your item back to you. Items that smell like smoke, deodorant, etc., or are covered in pet/human hair will not be accepted under any circumstance.
Please take care to fold and package the items in a manner that protects them.
Expect your refund within 7 business days of return. Exchanges are processed within 3-5 business days of receipt
Free local pickup for qualifying Twin Cities zip codes.
Be sure your PayPal account address information is up-to-date so you receive your goods.